FAQ
Q. If I live in Atlanta can I pick my order up?
A. At the moment, I solely operate online. All orders placed must be shipped.
Q. How long is shipping?
A. Shipping times are based on what and when you order. Please refer to the shipping policy for full details.
Q. Do you have express or overnight shipping?
A. At the moment, I do not offer expedited shipping.
Q. Are your frontals and closures pre-plucked?
A. Yes, they come pre-plucked with a natural hairline!
Q. Where can I see customer photos and reviews?
A. Some of my clients can be found on my Instagram page by clicking the "Reviews" tab. Please keep in mind that I respect my clients privacy 100%, meaning I do not post photos that I receive without permission.
Q. I don’t see the answer to my question, how can I contact you?
A. Please email me at info@crownedbymercedes.com
Q. Did you change the name of your business and website?
A. Yes! After 3 years I made the decision to rename my business. My previous website was QueenPinLHC.com it is now CrownedByMercedes.com
Additional Info:
All Custom wigs will come with the closure bleached and plucked, so your wig will look very natural! Applying foundation underneath your lace, and concealer on top of your part will easily give you the perfect scalp illusion. A wig cap is optional, I personally do not wear a cap underneath my units. Also please note, slight shedding is to be expected when detangling your unit, as all hair sheds and the wefts were cut during construction. If you bleach, color and or use excessive heat it may lessen the longevity. Please be aware proper hair care is a must!